Customer Service Survey Begins October 1

GVEA has hired National Rural Electric Cooperative Association’s (NRECA) Market Research Services to conduct a brief phone survey of GVEA’s members. The confidential survey will be focused on customer service and should only take a few minutes of your time.

  • The survey will begin on Monday, October 1. It’s anticipated that the survey will be completed by Friday, October 5.
  • The calling times will be from 4:00 pm to 7:30 pm.

The NRECA callers will identify themselves as calling on behalf of GVEA. If requested, a number will be provided if the member would like to verify the legitimacy of the call.

Should you receive a survey call, GVEA sincerely appreciates your participation. The data assembled will be beneficial, as we continuously strive to achieve our mission:

  • GVEA’s Mission: Recognizing GVEA’s importance to the economic, environmental and social viability of our communities, the Cooperative’s mission is to safely provide its member-owners with reliable electric service, quality customer service and innovative energy solutions at fair and reasonable prices.  
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