Effective March 19, 2020, GVEA temporarily suspended disconnects due to nonpayment, as well as the accrual of late payment fees. These suspensions are a result of the COVID-19 situation and will remain in effect until Alaska’s public health disaster ends.
To assist those residential accounts that remain unpaid due to financial hardships encountered as a result of the COVID-19 situation, steps are in place to help manage those unpaid electric bills. To begin with, two forms need to be submitted to GVEA before the disaster ends:
- COVID-19 Moratorium Certification
- COVID-19 Deferred Payment Agreement
GVEA has set up an informational webpage with a compilation of documents and websites that our members may find helpful. Our residential members can visit www.gvea.com/resources/covid-19 to learn more. If you are unable to print those forms, simply contact GVEA’s Member Services Dept. to have them sent to you or pick up a set in the entryway of our Fairbanks lobby.
While the above information is specific to GVEA’s residential accounts, the website noted above also has information that may be helpful to our commercial members.