10-1-15 SRa (web sm)

GVEA restores power to another 500 meters

6:30pm update – Another 500 meters have had power restored today, which leaves approx. 2,500 meters still in the dark. We’re reaching that stage where the numbers start to decline as the crews work the more difficult situations. Much of this work is off road, so the crews are significantly …

GVEA’s phone system was overwhelmed this week

Due to the number of incoming calls received this week, our phone system was overwhelmed.  We realize this only added frustration to the anxiousness our members were experiencing.  We were able to make a few modifications to our phone system, which consequently allowed us to increase the number of Call Center …

10-1-15 SRc (web sm)

Another 1,000 meters restored

12:00pm Update – Crews continued to work throughout the night, with power being restored to another 1,000 meters. This leaves approx. 3,000 meters currently still in the dark. Eleven crews and field hands are currently working in the outlying areas and in neighborhoods throughout Fairbanks and North Pole. We’re also …

Steps to Restoring Power (Step 5)

We’ve got an excellent image that shows the steps that are taken to restore power, which is available year-round on our “Outages page” on our web site (http://gvea.com/resources/outages).  But you can go directly to this image by clicking here. Here’s further information regarding “Step 5” … For those homes that still don’t have …

Steps to Restoring Power (Step 4)

We’ve got an excellent image that shows the steps that are taken to restore power, which is available year-round on our “Outages page” on our web site (http://gvea.com/resources/outages).  But you can go directly to this image by clicking here. When reviewing the image, be aware that GVEA is currently working in “Step 4,” …

10-1-15 SRb (web lg)

2,000 Services Restored

6:40pm Update – During the past 12 hours, another 2,000 meters have had power restored. From the peak of 21,000 meters without power, the current estimate of meters still out is 4,000.  As long as the weather cooperates, we anticipate this number to continue to decline. In addition to the …

Late-afternoon outage update

3:55pm update:  Crews and field hands continue to patrol the lines (by foot, snow machine and bearcat) to locate trees in the lines and damaged equipment.  Depending on the extent of the storm damage, repairs could take hours.  So even if you see a crew in your neighborhood, it still …

MW Main Breaker

How to reset main breaker

HEADS UP: If your neighbors have power and you don’t (and everything otherwise looks OK) – you may want to check your main breaker in your service entrance equipment. Even it it’s in the ON position, it may need to be reset if it has tripped. You do this by …

Mid-day update on major outage

12:50pm update:  Crews and field hands continue to work in round-the-clock rotations. We’ll have two Matanuska Electric Assn. crews merging into the rotation later today as well, complete with bucket trucks and snow machines. We’re asking for only those members who have not made contact with GVEA to do so. …

Update following Interior Storm

6:20am UPDATE: An estimated 6,000 members remain without power. We’ve have restored power to most neighborhoods around Fairbanks and North Pole. Currently, 12 crews and field hands are patrolling lines in these areas in order to restore power to those still in the dark. Due to the outages being so …