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Member Services

GVEA Bill Payment Kiosks Now at Four Locations

The number of GVEA bill payment kiosks recently doubled. There are now four kiosks available to provide our members with a fast, safe and convenient way to pay electric bills. Here are the details: Delta Junction – next to the front door of our office  Accessible 24 hours a day …

GVEA’s Ready for Forecasted Winter Storm

3/20/20 3:40pm UPDATE:  Another storm is headed towards Fairbanks, with another 3-5 inches of snow expected by 6pm Sat, March 21. GVEA remains ready to respond as needed, should any outages occur. ————— GVEA is monitoring the winter weather advisory that is in effect through midnight Friday, March 20, which …

Customer Service Survey Begins Sept 9

GVEA has hired National Rural Electric Cooperative Association’s (NRECA) Market Research Services to conduct a brief phone survey of GVEA’s members. The confidential survey will be focused on customer service and should only take a few minutes of your time. The survey will begin on Monday, Sept 9. It’s anticipated that the survey will be …

Customer Service Survey Begins March 18

GVEA has hired National Rural Electric Cooperative Association’s (NRECA) Market Research Services to conduct a brief phone survey of GVEA’s members. The confidential survey will be focused on customer service and should only take a few minutes of your time. The survey will begin on Monday, March 18. It’s anticipated that the survey will be …

Customer Service Survey Begins October 1

GVEA has hired National Rural Electric Cooperative Association’s (NRECA) Market Research Services to conduct a brief phone survey of GVEA’s members. The confidential survey will be focused on customer service and should only take a few minutes of your time. The survey will begin on Monday, October 1. It’s anticipated that the survey will be …

Did you have GVEA service in 1988 or earlier?

GVEA is seeking members who have unclaimed capital credits Golden Valley Electric Assn. is seeking members who have unclaimed capital credits for 1988 or earlier. One of the advantages of being a member of a not-for-profit electric cooperative is you have a stake in the financial success of the co-op through capital credits. Capital …

GVEA Offices Close Early on Thursday, July 19

GVEA’s offices will close early on Thursday, July 19, 2018, for administrative purposes. Here’s the office closure schedule: Delta Junction Office:  closes at 12:30pm Nenana Office:  closes at 1:30pm Fairbanks Office:  closes at 3:00pm GVEA provides access to your account 24/7. If you need to make a payment, consider using …

Does GVEA Owe You Money?

GVEA has unclaimed capital credits for the years 1988 and earlier Golden Valley Electric Assn. is seeking members who have unclaimed capital credits for 1988 or earlier. One of the advantages of being a member of a not-for-profit electric cooperative is you have a stake in the financial success of the co-op …