Telephone scam alert; please help spread the word

Based on the calls we’ve received over the past couple of days, the following telephone scam is back in full force. Please alert your family, friends and neighbors. We would hate for someone to fall for it. Here’s how the scam goes:

A member receives a phone call from someone claiming to be a GVEA employee. The caller tells the member that their power will be turned off immediately unless payment information is given.

The caller is trying to obtain personal financial information. It’s a scam.

GVEA will never call to collect payment information over the phone.

GVEA will never call to collect payment information over the phone.

If GVEA has any questions about a member’s payment information, we always contact the member by snail mail, or by an automated phone calling system, and in either method we ask the member to call us to discuss the issue.

Here are some tips from the FBI for avoiding identity theft:

  • Never throw away ATM receipts, credit statements, credit cards or bank statements in a usable form.
  • Never give your credit card number over the phone unless you make the call.
  • Remove your name from mailing lists for pre-approved credit lines and tele-marketers.
  • If you know of anyone who receives mail from credit card companies or banks in the name of others, report it to local or federal law enforcement authorities.

Please use caution to protect yourself from fraud and remind family and friends as well. Email GVEA if you have further questions or concerns: